Use Your Own UPS or FedEx Account
If you'd like to use your own UPS or FedEx account, contact us using the link below, so we can activate the feature that gives you the shipping option Use My UPS/FedEx Account at checkout.
Purolator / Canada Post Orders
All Purolator / Canada Post orders are consolidated and shipped out biweekly on Thursdays. See full shipping schedule.
Route Protection
Route Protect is a package protection solution that helps cover you in the event that your order gets lost, stolen, or damaged while in transit.
We know how frustrating it is to have something happen to your order, so we’ve partnered with Route to offer added assurance that you’re supported, no matter what. Read the Route Protection FAQ's
Import Duties & Taxes
Canada: We handle ALL taxes, import duties, customs & brokerage fees for you. This means you will never get a surprise bill in the mail
International: Import duties, taxes, and brokerage fees are NOT included in the product price or shipping cost. It will be collected upon delivery from the carriers for certain packages. These charges are the recipient's responsibility as we are only charging the transportation fee for the packages. You may check with your country’s customs office to determine what these additional costs will be.